Table 1 and 2: Success Criteria, Level A and Level AA

Reading time: 11min

Notes: This report is for all Documentation.

Criteria

Conformance Level

Remarks and Explanations

1.1.1 Non-text Content (Level A)

Also applies to:

EN 301 549 Criteria

9.2.1 (Web)

10.2.1 (non-web document)

11.2.1.1 (Software)

11.2.2.1 (Closed Functionality Software)

11.6.2 (Authoring Tool)

12.1.2 (Product Docs)

12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)

504.2 (Authoring Tool)

602.3 (Support Docs)

Electronic docs:

Partially supports

Not all documentation media have text alternatives providing descriptive identification, but information is also explained in text so that all users can understand expected steps and results.

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

9.2.2 (Web)

10.2.2 (non-web document)

11.2.1.2 (Software)

11.2.2.2.1 and 11.2.2.2.2 (Closed Software)

11.6.2 (Authoring Tool)

12.1.2 (Product Docs)

12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)

504.2 (Authoring Tool)

602.3 (Support Docs)

Electronic docs:

Supports

documentation videos have textual alternatives which describe the intended steps and purpose.

1.2.2 Captions (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

9.2.3 (Web)

10.2.3 (non-web document)

11.2.1.3 (Software)

11.2.2.3 (Closed Software) – Does not apply

11.6.2 (Authoring Tool)

12.1.2 (Product Docs)

12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)

504.2 (Authoring Tool)

602.3 (Support Docs)

Electronic docs:

Supports

Documentation videos have captions. Animated gifs don’t need captions because they are self-explanatory. However, images in videos are self-explanatory in most cases.

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

9.2.4 (Web)

10.2.4 (non-web document)

11.2.1.4 (Software)

11.2.2.4 (Closed Software)

11.6.2 (Authoring Tool)

12.1.2 (Product Docs)

12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)

504.2 (Authoring Tool)

602.3 (Support Docs)

Electronic docs:

Supports

Documentation videos have captions and no more visual details are needed.

1.2.4 Captions (Live) (Level AA)

Also applies to:

EN 301 549 Criteria

9.2.5 (Web)

10.2.5 (non-web document)

11.2.1.5 (Software)

11.2.2.5 (Closed Software) – Does not apply

11.6.2 (Authoring Tool)

12.1.2 (Product Docs)

12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)

504.2 (Authoring Tool)

602.3 (Support Docs)

Electronic docs:

Supports

No live audio.

1.2.5 Audio Description (Prerecorded) (Level AA)

Also applies to:

EN 301 549 Criteria

9.2.6 (Web)

10.2.6 (non-web document)

11.2.1.6 (Software)

11.2.2.6 (Closed Software) – Does not apply

11.6.2 (Authoring Tool)

12.1.2 (Product Docs)

12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)

504.2 (Authoring Tool)

602.3 (Support Docs)

Electronic docs:

Supports

No audio descriptions are provided in videos but there are alternative text documents for users who cannot see the videos.

1.3.1 Info and Relationships (Level A)

Also applies to:

EN 301 549 Criteria

9.2.7 (Web)

10.2.7 (non-web document)

11.2.1.7 (Software)

11.2.2.7 (Closed Software) – Does not apply

11.6.2 (Authoring Tool)

12.1.2 (Product Docs)

12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)

504.2 (Authoring Tool)

602.3 (Support Docs)

Electronic docs:

Supports

Documentation is organized in sections with descriptive labels.

1.3.2 Meaningful Sequence (Level A)

Also applies to:

EN 301 549 Criteria

9.2.8 (Web)

10.2.8 (non-web document)

11.2.1.8 (Software)

11.2.2.8 (Closed Software) – Does not apply

11.6.2 (Authoring Tool)

12.1.2 (Product Docs)

12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)

504.2 (Authoring Tool)

602.3 (Support Docs)

Electronic docs:

Supports

Documentation is read by screen readers in the correct reading sequence, mainly top to bottom.

1.3.3 Sensory Characteristics (Level A)

Also applies to:

EN 301 549 Criteria

9.2.9 (Web)

10.2.9 (non-web document)

11.2.1.9 (Software)

11.2.2.9 (Closed Software) – Does not apply

11.6.2 (Authoring Tool)

12.1.2 (Product Docs)

12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)

504.2 (Authoring Tool)

602.3 (Support Docs)

Electronic docs:

Supports

Documentation doesn’t use visual cues such as shape, size or physical location to provide context.

1.4.1 Use of Color (Level A)

Also applies to:

EN 301 549 Criteria

9.2.10 (Web)

10.2.10 (non-web document)

11.2.1.10 (Software)

11.2.2.10 (Closed Software) – Does not apply

11.6.2 (Authoring Tool)

12.1.2 (Product Docs)

12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)

504.2 (Authoring Tool)

602.3 (Support Docs)

Electronic docs:

Supports

Color on its own is not used to convey information in Documentation.

1.4.2 Audio Control (Level A)

Also applies to:

EN 301 549 Criteria

9.2.11 (Web)

10.2.11 (non-web document)

11.2.1.11 (Software)

11.2.2.11 (Closed Software) – Does not apply

11.6.2 (Authoring Tool)

12.1.2 (Product Docs)

12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)

504.2 (Authoring Tool)

602.3 (Support Docs)

Electronic docs:

Supports

No audios playing automatically for more than three seconds.

1.4.3 Contrast (Minimum) (Level AA)

Also applies to:

EN 301 549 Criteria

9.2.12 (Web)

10.2.12 (non-web document)

11.2.1.12 (Software)

11.2.2.12 (Closed Software) – Does not apply

11.6.2 (Authoring Tool)

12.1.2 (Product Docs)

12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)

504.2 (Authoring Tool)

602.3 (Support Docs)

Electronic docs:

Partially supports

Orange captions in Documentation pages footer are not compliant with minimum contrast requirements.

However, this is not relevant information about Documentation, and users can access to this information through other WIRIS web pages.

1.4.4 Resize text (Level AA)

Also applies to:

EN 301 549 Criteria

9.2.13 (Web)

10.2.13 (non-web document)

11.2.1.13 (Software)

11.2.2.13 (Closed Software)

11.6.2 (Authoring Tool)

12.1.2 (Product Docs)

12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)

504.2 (Authoring Tool)

602.3 (Support Docs)

Electronic docs:

Supports

Text can be magnified with browsers zoom level without loss of content or functionality.

1.4.5 Images of Text (Level AA)

Also applies to:

EN 301 549 Criteria

9.2.14 (Web)

10.2.14 (non-web document)

11.2.1.14 (Software)

11.2.2.14 (Closed Software) – Does not apply

11.6.2 (Authoring Tool)

12.1.2 (Product Docs)

12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)

504.2 (Authoring Tool)

602.3 (Support Docs)

Electronic docs:

Supports

CSS is used to control visual presentation of text. Documentation doesn’t use images of text. Only equation images, and these images contain alternative text.

2.1.1 Keyboard (Level A)

Also applies to:

EN 301 549 Criteria

9.2.15 (Web)

10.2.15 (non-web document)

11.2.1.15 (Software)

11.2.2.15 (Closed Software)

11.6.2 (Authoring Tool)

12.1.2 (Product Docs)

12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)

504.2 (Authoring Tool)

602.3 (Support Docs)

Electronic docs:

Supports

Documentation is fully operable through keyboard.

2.1.2 No Keyboard Trap (Level A)

Also applies to:

EN 301 549 Criteria

9.2.16 (Web)

10.2.16 (non-web document)

11.2.1.16 (Software)

11.2.2.16 (Closed Software) – Does not apply

11.6.2 (Authoring Tool)

12.1.2 (Product Docs)

12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)

504.2 (Authoring Tool)

602.3 (Support Docs)

Electronic docs:

Supports

Documentation is fully operable through keyboard. There are no keyboard traps mainly because there are no modal dialogs or popups.

2.2.1 Timing Adjustable (Level A)

Also applies to:

EN 301 549 Criteria

9.2.17 (Web)

10.2.17 (non-web document)

11.2.1.17 (Software)

11.2.2.17 (Closed Software) – Does not apply

11.6.2 (Authoring Tool)

12.1.2 (Product Docs)

12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)

504.2 (Authoring Tool)

602.3 (Support Docs)

Electronic docs:

Not applicable

Documentation is not time-dependent.

2.2.2 Pause, Stop, Hide (Level A)

Also applies to:

EN 301 549 Criteria

9.2.18 (Web)

10.2.18 (non-web document)

11.2.1.18 (Software)

11.2.2.18 (Closed Software) – Does not apply

11.6.2 (Authoring Tool)

12.1.2 (Product Docs)

12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)

504.2 (Authoring Tool)

602.3 (Support Docs)

Electronic docs:

Not applicable

Documentation doesn’t use any moving, blinking or scrolling information that starts automatically.

Documentation doesn’t use any auto-updating information that starts automatically.

2.3.1 Three Flashes or Below Threshold (Level A)

Also applies to:

EN 301 549 Criteria

9.2.19 (Web)

10.2.19 (non-web document)

11.2.1.19 (Software)

11.2.2.19 (Closed Software) – Does not apply

11.6.2 (Authoring Tool)

12.1.2 (Product Docs)

12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)

504.2 (Authoring Tool)

602.3 (Support Docs)

Electronic docs:

Not applicable

Documentation content doesn’t flash.

2.4.1 Bypass Blocks (Level A)

Also applies to:

EN 301 549 Criteria

9.2.20 (Web)

10.2.20 (non-web document) – Does not apply

11.2.1.20 (Software) – Does not apply

11.2.2.20 (Closed Software) – Does not apply

11.6.2 (Authoring Tool)

12.1.2 (Product Docs)

12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software) – Does not apply to non-web software

504.2 (Authoring Tool)

602.3 (Support Docs) – Does not apply to non-web docs

Electronic docs:

Supports

Repetitive links and search bars in documentation are organized into logical groups (banner, footer…) and can be easily skipped while navigating through the page.

2.4.2 Page Titled (Level A)

Also applies to:

EN 301 549 Criteria

9.2.21 (Web)

10.2.21 (non-web document)

11.2.1.21 (Software) - Does not apply

11.2.2.21 (Closed Software) – Does not apply

11.6.2 (Authoring Tool)

12.1.2 (Product Docs)

12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)

504.2 (Authoring Tool)

602.3 (Support Docs)

Electronic docs:

Supports

Documentation pages have titles that describe their topic.

2.4.3 Focus Order (Level A)

Also applies to:

EN 301 549 Criteria

9.2.22 (Web)

10.2.22 (non-web document)

11.2.1.22 (Software)

11.2.2.22 (Closed Software) – Does not apply

11.6.2 (Authoring Tool)

12.1.2 (Product Docs)

12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)

504.2 (Authoring Tool)

602.3 (Support Docs)

Electronic docs:

Supports

When users navigate sequentially through Documentation, they encounter information in an order that is consistent with the meaning of the content and can be operated from the keyboard.

2.4.4 Link Purpose (In Context) (Level A)

Also applies to:

EN 301 549 Criteria

9.2.23 (Web)

10.2.23 (non-web document)

11.2.1.23 (Software)

11.2.2.23 (Closed Software) – Does not apply

11.6.2 (Authoring Tool)

12.1.2 (Product Docs)

12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)

504.2 (Authoring Tool)

602.3 (Support Docs)

Electronic docs:

Supports

For every link, a link text that describes its purpose is provided.

2.4.5 Multiple Ways (Level AA)

Also applies to:

EN 301 549 Criteria

9.2.24 (Web)

10.2.24 (non-web document) – Does not apply

11.2.1.24 (Software) – Does not apply

11.2.2.24 (Closed Software) – Does not apply

11.6.2 (Authoring Tool)

12.1.2 (Product Docs)

12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software) – Does not apply to non-web software

504.2 (Authoring Tool)

602.3 (Support Docs) – Does not apply to non-web docs

Electronic docs:

Supports

Users can locate information in different ways and choose the most suitable to their needs: search function, scrolling, table of contents, anchor links…

2.4.6 Headings and Labels (Level AA)

Also applies to:

EN 301 549 Criteria

9.2.25 (Web)

10.2.25 (non-web document)

11.2.1.25 (Software)

11.2.2.25 (Closed Software) – Does not apply

11.6.2 (Authoring Tool)

12.1.2 (Product Docs)

12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)

504.2 (Authoring Tool)

602.3 (Support Docs)

Electronic docs:

Supports

Headings and labels used in Documentation are descriptive for the content or issues they are associated with.

2.4.7 Focus Visible (Level AA)

Also applies to:

EN 301 549 Criteria

9.2.26 (Web)

10.2.26 (non-web document)

11.2.1.26 (Software)

11.2.2.26 (Closed Software) – Does not apply

11.6.2 (Authoring Tool)

12.1.2 (Product Docs)

12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)

504.2 (Authoring Tool)

602.3 (Support Docs)

Electronic docs:

Supports

All focus indicators in Documentation are highly visible and distinguishable.

3.1.1 Language of Page (Level A)

Also applies to:

EN 301 549 Criteria

9.2.27 (Web)

10.2.27 (non-web document)

11.2.1.27 (Software)

11.2.2.27 (Closed Software)

11.6.2 (Authoring Tool)

12.1.2 (Product Docs)

12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)

504.2 (Authoring Tool)

602.3 (Support Docs)

Electronic docs:

Supports

Documentation uses language attributes on the html element so screen readers can correctly use the presentation and pronunciation rules for the language in which the page is written.

3.1.2 Language of Parts (Level AA)

Also applies to:

EN 301 549 Criteria

9.2.28 (Web)

10.2.28 (non-web document)

11.2.1.28 (Software) – Does not apply

11.2.2.28 (Closed Software) – Does not apply

11.6.2 (Authoring Tool)

12.1.2 (Product Docs)

12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)

504.2 (Authoring Tool)

602.3 (Support Docs)

Electronic docs:

Supports

When a different language that the default language is used in Documentation, language attributes on the html element allow screen readers correctly use the presentation and pronunciation rules for the specific language.

3.2.1 On Focus (Level A)

Also applies to:

EN 301 549 Criteria

9.2.29 (Web)

10.2.29 (non-web document)

11.2.1.29 (Software)

11.2.2.29 (Closed Software) – Does not apply

11.6.2 (Authoring Tool)

12.1.2 (Product Docs)

12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)

504.2 (Authoring Tool)

602.3 (Support Docs)

Electronic docs:

Supports

UI components receiving focus don’t automatically change the context of Documentation UI content.

3.2.2 On Input (Level A)

Also applies to:

EN 301 549 Criteria

9.2.30 (Web)

10.2.30 (non-web document)

11.2.1.30 (Software)

11.2.2.30 (Closed Software) – Does not apply

11.6.2 (Authoring Tool)

12.1.2 (Product Docs)

12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)

504.2 (Authoring Tool)

602.3 (Support Docs)

Electronic docs:

Supports

When a user changes a setting in Documentation UI or inputs a value, it only causes predictable changes of context.

3.2.3 Consistent Navigation (Level AA)

Also applies to:

EN 301 549 Criteria

9.2.31 (Web)

10.2.31 (non-web document) – Does not apply

11.2.1.31 (Software) – Does not apply

11.2.2.31 (Closed Software) – Does not apply

11.6.2 (Authoring Tool)

12.1.2 (Product Docs)

12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software) – Does not apply to non-web software

504.2 (Authoring Tool)

602.3 (Support Docs) – Does not apply to non-web docs

Electronic docs:

Supports

Documentation is organized with consistent layout that enables users to predict where repeated elements in content appear, allowing quick navigation. For example, table of contents, search fields or repeated links are always located in the same location (headers, footers…).

3.2.4 Consistent Identification (Level AA)

Also applies to:

EN 301 549 Criteria

9.2.32 (Web)

10.2.32 (non-web document) – Does not apply

11.2.1.32 (Software) – Does not apply

11.2.2.32 (Closed Software) – Does not apply

11.6.2 (Authoring Tool)

12.1.2 (Product Docs)

12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software) – Does not apply to non-web software

504.2 (Authoring Tool)

602.3 (Support Docs) – Does not apply to non-web docs

Electronic docs:

Supports

Identical functions and icons in Documentation have always the same identification so they don’t lead to misunderstanding.

3.3.1 Error Identification (Level A)

Also applies to:

EN 301 549 Criteria

9.2.33 (Web)

10.2.33 (non-web document)

11.2.1.33 (Software)

11.2.2.33 (Closed Software)

11.6.2 (Authoring Tool)

12.1.2 (Product Docs)

12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)

504.2 (Authoring Tool)

602.3 (Support Docs)

Electronic docs:

Supports

The only input fields in Documentation are search input fields. Any user input is valid for this functionality.

3.3.2 Labels or Instructions (Level A)

Also applies to:

EN 301 549 Criteria

9.2.34 (Web)

10.2.34 (non-web document)

11.2.1.34 (Software)

11.2.2.34 (Closed Software) – Does not apply

11.6.2 (Authoring Tool)

12.1.2 (Product Docs)

12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)

504.2 (Authoring Tool)

602.3 (Support Docs)

Electronic docs:

Supports

The only input fields in Documentation are search input fields. “Search” label is provided for these input fields.

3.3.3 Error Suggestion (Level AA)

Also applies to:

EN 301 549 Criteria

9.2.35 (Web)

10.2.35 (non-web document)

11.2.1.35 (Software)

11.2.2.35 (Closed Software) – Does not apply

11.6.2 (Authoring Tool)

12.1.2 (Product Docs)

12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)

504.2 (Authoring Tool)

602.3 (Support Docs)

Electronic docs:

Supports

The only input fields in Documentation are search input fields. Any user input is valid for this functionality.

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)

Also applies to:

EN 301 549 Criteria

9.2.36 (Web)

10.2.36 (non-web document)

11.2.1.36 (Software)

11.2.2.36 (Closed Software) – Does not apply

11.6.2 (Authoring Tool)

12.1.2 (Product Docs)

12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)

504.2 (Authoring Tool)

602.3 (Support Docs)

Electronic docs:

Supports

Documentation doesn’t work with content that causes legal commitments or financial transactions.

4.1.1 Parsing (Level A)

Also applies to:

EN 301 549 Criteria

9.2.37 (Web)

10.2.37 (non-web document)

11.2.1.37 (Software)

11.2.2.37 (Closed Software) – Does not apply

11.6.2 (Authoring Tool)

12.1.2 (Product Docs)

12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)

504.2 (Authoring Tool)

602.3 (Support Docs)

Electronic docs:

Supports

All technologies in Documentation (mainly HTML) are used according to specification.

4.1.2 Name, Role, Value (Level A)

Also applies to:

EN 301 549 Criteria

9.2.38 (Web)

10.2.38 (non-web document)

11.2.1.38 (Software)

11.2.2.38 (Closed Software) – Does not apply

11.6.2 (Authoring Tool)

12.1.2 (Product Docs)

12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)

504.2 (Authoring Tool)

602.3 (Support Docs)

Electronic docs:

Supports

Documentation follows WAI-ARIA standard for HTML.

Documentation

MathType

Wiris Quizzes

Learning Lemur

CalcMe

MathPlayer

Store FAQ

VPAT for the electronic documentation

MathFlow

BF FAQ

Table 1 and 2: Success Criteria, Level A and Level AA

Table 1 and 2: Success Criteria, Level A and Level AA

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