Chapter 6: Support Documentation and Services

Reading time: 1min

Notes: You can find MathType support documentation and contact information atdocs.wiris.com.

Criteria	Conformance Level	Remarks and Explanations
601.1 Scope	Heading cell – no response required	Heading cell – no response required
602 Support Documentation	Heading cell – no response required	Heading cell – no response required
602.2 Accessibility and Compatibility Features	Supports	Documentation explains how to use its accessibility features.
602.3 Electronic Support Documentation	See WCAG 2.0 section	See information in WCAG section
602.4 Alternate Formats for Non-Electronic Support Documentation	Not applicable	Documentation is web based.
603 Support Services	Heading cell – no response required	Heading cell – no response required
603.2 Information on Accessibility and Compatibility Features	Supports	Support services offer support for any kind of need related to the product, accessibility features included.
603.3 Accommodation of Communication Needs	Supports	Communication with Support services is by phone or e-mail.

MathType