"An error occurred starting MathType's Commands for Word. Please re-install MathType." error message in Microsoft Word.

TechNote 137
The information on this page applies to:
MathType for WindowsAll supported versions of Word for Windows

The following error message is displayed when starting Microsoft Word: "An error occurred starting MathType's Commands for Word. Please re-install MathType."

This issue is also accompanied by not being able to paste within a document and/or print.

MathType Commands error

Reason:

Microsoft Word will often disable add-ins following an unexpected shut down of Word. "MathType Commands for Word" is the MathType add-in for Word which loads automatically when Word launches. If the add-in is disabled, the error message is displayed.

Solution:

Office 2010 and later:

  1. Click the File tab, click Options.
  2. In the navigation pane on the left, click Add-Ins.
  3. In the bottom of the right pane is a section labeled Manage. Select Disabled Items from the drop-down list and click Go.
  4. If any of the following items are listed, select them and click Enable.
    • MathType Commands 6 for Word 20XX.dotm
    • MathType Commands 2016.dotm
    • WordCmds.dot
  5. Restart Word.

Office 2007:

  1. Click the Microsoft Office Button "", click Word Options, then click Add-ins.
  2. In the navigation pane on the left, click Add-Ins.
  3. In the bottom of the right pane is a section labeled Manage. Select Disabled Items from the drop-down list and click Go.
  4. If any of the following items are listed, select them and click Enable.
    • MathType Commands 6 for Word.dotm
    • MathType Commands 2016.dotm
    • WordCmds.dot
  5. Restart Word.

Note: Enabling the MathType add-in is often followed by: "The document "Filename" caused a serious error the last time it was opened. Would you like to continue opening it?". Click Yes to finish enabling the add-in.


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We hope this has been helpful. As always, please let us know if you have questions about this, or if you have additional techniques that work. We'd love to hear from you.